Support Services

With your purchases from us, you will receive different levels and category of support. Based on category, you are entitled to troubleshooting support, installation support and usability supports for any source code package you purchase.

However, if you purchase personalization service or customization services, your support terms may be different. Please contact our support team for more details.

Troubleshooting Support

If you’ve purchased the tinder clone mobile app source codes, you are entitled to receive troubleshooting support from us for a fixed term of six months. After that, if you need troubleshooting support from us, you will be charged a nominal cost. Please contact our support for details.

With troubleshooting support, we’ll provide you answers to your questions related to fixing issues in the mobile app source codes if you find any. You will be in contact with our support team who will put your questions forward to our app developers and provide you with the answers related to your iOS or Android app source codes.

Installation Support

You are entitled to receive this level of support if you purchased the mobile app source codes from us. This support will also be a free for a fixed term of six months and after that you’ll be charged a nominal amount. 

As these are mobile app source codes, you will be submitting them to the respective app stores. In this support scheme, we will provide you the submission guidelines for the respective stores. 

Usability Support

Though you purchased the mobile app source codes, we offer this as an extended support service to further build relations and get feedback from you. This is also a time bound limited support service and you will be able to recieve usability support for a six months time. 

With the usablity support, we offer our clients a one-on-one demo about the apps and the different features available on it.

Privacy Preference Center

Consent Management

END USER LICENSE AGREEMENT/TERMS AND CONDITIONS

1. DISCLOSING YOUR INFORMATION

All the data collected through registration and one to one chat is used for internal record keeping, to improve the products and services, send promotional emails regarding products, services, and offers.

We use Google Analytics to help us understand how our customers use the site you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We use Bing Universal Event Tracker (UET) to help us understand how our customers use the Site. If you are an EU citizen and wish to use your “right to be forgotten” on Bing, you can use the form here: https://www.bing.com/webmaster/tools/eu-privacy-request or manage your Bing ads preferences to opt-out from our Bing ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

We use Facebook Pixel to understand and make our marketing efforts more efficient. You can read the type of data collected by Facebook and their terms of use here: https://www.facebook.com/privacy/explanation. If you wish to opt out from our Facebook campaigns you can manage your ad preferences from here: https://www.facebook.com/settings/?tab=ads

We might use third-party applications to occasionally communicate with you through emails. For this, we will need to share your date with the email service providers such as MailChimp and Get Response. However, we respect your rights by providing a link to unsubscribe through these informational or marketing emails.

We do not share the data we collect to any third party except mentioned above thus protecting consumer data is on high priority. A user has full control of their personal data

Necessary

Advertising

Analytics

Other